UCLearn Technical Requirements

General recommended device and connection specifications:

To effectively use UCLearn at the University of Canberra, please use the below requirements when choosing a device and internet service.

Device Requirements:

A Windows or MacOS (Apple) laptop is recommended. (Chromebook devices are not recommended as there may be application requirements not supported by these devices, and some may lack the processing power for multimedia. If you intend to use a Chromebook your experience may vary.)

The laptop should satisfy the below criteria:

Released in the last 3 years.
At least 8 GB RAM, 256GB storage, and Intel i5 (and comparable) or Apple silicon (M series) processors.
- Based on your degree, you may need to opt for more powerful configurations. Eg: 16 GB RAM and i7 processor for 4K video editing.
Always running the latest version of OS.
Preferably has a built-in webcam and microphone.

Not all apps are optimised for smartphones, so it is not recommended to rely on smartphones, especially for critical tasks. Note also that older iPhones or Android phones may not support the latest Canvas app/other applications. Teaching apps either have a mobile app or are compatible with the web browser on your mobile device. Please ensure you keep your mobile device updated to the latest OS and web browser versions.

Browser Requirements:

Most teaching software tools are accessible via web browsers. It is recommended that you use the latest versions of one of the following browsers:
Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge.

Adding adblocker extensions to your browser can cause problems. If you need to use these extensions, whitelist websites used by teaching software to avoid issues. Specific details of the URLs you need to whitelist are mentioned in the section covering each tool below.

Internet Recommendations:

Connection type – Ethernet (wired) connections guarantee the best internet speeds and reliability hence use a wired connection whenever possible. WiFi is the next best option, but you might face problems using WiFi in locations where a lot of people are connected (see Internet Speeds below). It is not recommended to use your mobile network/hotspot for important tasks unless a wifi or wired connection is not available. This is due to a variety of reasons such as data plan limitations, network speed limits and unreliable cell (network) connections.
Internet speeds – The teaching apps used at UC require minimum download and upload speeds of 3 Mbps (Megabits per second) for each software. In general an internet connection that offers 25 Mbps download and 5 Mbps upload speeds is recommended. However, speeds for specific tasks are listed in the table below. If there are other people using your connection, an internet plan higher than the recommended speeds should be chosen because of increased network usage.

Use Case	Upload Speed	Download Speed
Uploading a video assignment	3Mps	<0.5Mbps
Downloading a lecture recording	<0.5Mbps	3Mps
Browsing your teaching site	<0.5Mbps	3Mbps
Participating in a virtual classroom	1Mbps	1Mbps

How to test your internet speed

To test your internet speed you can use this Telstra website to check the upload and download speeds: https://speedtest.telstra.com/Links to an external site.

Individual teaching software requirements

Canvas LMS (Online)

Supported OS	Windows 10, 11 Mac OSX Catalina 10.15 or more recent ChromeOS
Device requirements	No more than 5 years old Minimum 1 GB RAM
Web browser requirements	Chrome Firefox Safari MS Edge Safari and Chrome for iOS (phone/tablet) Chrome and Firefox for Android (phone/tablet)
Internet requirements	Minimum 512 Kbps

Canvas Mobile App

Supported OS	Android OS 8 or above IOS 15 or above
Internet requirements	Download 10 Mbps Upload 5 Mbps

Cadmus

Supported OS

Windows 10, 11
Mac OSX Catalina 10.15 or more recent
ChromeOS

Note: Mobiles and tablets are not supported

Web browser requirements

Chrome
Firefox
Safari
MS Edge

Internet requirements

Download 10 Mbps
Upload 5 Mbps

EchoVideo

Supported OS

Windows 10, 11
Mac OSX Catalina 10.15 or more recent
ChromeOS
iOS
Android

Web browser requirements

Chrome
Firefox
Safari
MS Edge
Safari for iOS (phone/tablet)
Chrome for Android (phone/tablet)

Note: Various ad-blocking and wide-spectrum blocking extensions will interfere with portions of the EchoVideo interface. In particular, issues were found with the following products: AdBlock plus, PrivacyBadger, uBlock Origin, SuperBlock. However, it is suggested that you turn off any blocking extensions for the Echo website.

Internet requirements

See detailed table below:

To stream videos (lecture/tutorial recordings etc) using EchoVideo, the following internet speeds would be required based on the type and quality of the video:

CAPTURE COMPONENTS	STANDARD DEFINITION (480P) DATA RATE	HIGH DEFINITION (720P) DATA RATE	HIGHEST DEFINITION (1080P) DATA RATE
Audio+Video+Video (AVV)	0.264 Mbps	1.152 Mbps	2.304 Mbps
Audio+Display+Video (ADV)	0.264 Mbps	0.720 Mbps	1.440 Mbps
Audio+Video (AV)	0.232 Mbps	0.576 Mbps	1.152 Mbps
Audio+Display+Display (ADD)	0.164 Mbps	0.288 Mbps 0.12 GB/hr	0.576 Mbps 0.24 GB/hr
Audio+Display (AD)	N/A	0.144 Mbps	0.288 Mbps

Note: The maximum video resolution supported by EchoVideo is 1080p (Full HD) at 30 FPS. Any media larger than this specification will get compressed to 1080p@30fps.

Blackboard Collaborate Ultra (Virtual Room)

Supported OS	Windows 10, 11 Mac OSX Catalina 10.15 or more recent ChromeOS IOS 14 or above Android 9 or above
Web browser requirements	Chrome Firefox Safari MS Edge Safari for iOS (phone/tablet) Chrome for Android (phone/tablet)
Internet requirements	See detailed table below

Blackboard Collaborate Ultra internet requirements :

Usage scenario	Internet speeds required
No video, no application/screen sharing	128 Kbps (Kilobits per second)
Participant video only	Between 20 to 360 kbps
Participant audio only	48 kbps
Only application/screen sharing	Between 70 to 500 kbps
Audio + View application/screen sharing	Minimum 88 kbps

Please note that there is also a small amount of overhead for using chat.

If network conditions falter and cannot sustain the minimum bandwidth needed, cameras and application sharing will be turned off automatically.

For 1 camera and audio, the trigger will be 68 kbps
For application sharing and audio, the trigger will be 118 kbps.

When network conditions improve, the camera and application sharing will turn back on automatically.

EchoPoll

Supported OS	Windows 10, 11 Mac OSX Catalina 10.15 or more recent ChromeOS iOS Android
Web browser requirements	Chrome Firefox Safari MS Edge Safari for iOS (phone/tablet) Chrome for Android (phone/tablet)
Internet requirements	Download 10 Mbps Upload 5 Mbps

Mahara ePortfolio

Supported OS	Windows 10, 11 Mac OSX Catalina 10.15 or more recent ChromeOS iOS Android
Web browser requirements	Chrome Firefox Safari MS Edge Safari for iOS (phone/tablet) Chrome for Android (phone/tablet)
Internet requirements	Download 10 Mbps Upload 5 Mbps

Respondus LockDown Browser (desktop app only)

Supported OS

Windows 10, 11
Mac OSX Catalina 10.15 or more recent
ChromeOS
IPad OS 12.0 or above

Note: Mobiles and Android tablets are unsupported

Device memory (RAM) requirements

Minimum 4 GB RAM

Hard disk space required

200 MB

GoReact

Supported OS	Windows 10, 11 Mac OSX current or most recent previous version ChromeOS (higher end Chromebooks recommended)
Device requirements	No more than 3 years old Minimum 4 GB RAM Note: Windows RT tablets and virtual desktop environments are not supported.
Web browser requirements	Chrome Firefox Safari (version 12.1 and above) MS Edge Safari and Chrome for iOS (phone/tablet) Chrome and Firefox for Android (phone/tablet) Note: Please make sure to disable any ad and script blockers (or whitelist www.goreact.com) as these can interfere with GoReact's functionality.
Internet requirements	Minimum 3 to 6 Mbps download and upload speeds
Assignment file requirements	Up to 2 GB size Up to 90 minutes in single recording Supported video file formats: MP4/M4V, MTS, WMV, MOV, AVI, FLV, 3GP, MKV. Supported audio file formats: MP3, MP2/MPG, WMA, M4A/AAC. Supported Closed Caption formats: VTT, SRT. All file types except executables (.exe, .msi etc) are supported as attachments. But, if you want to preview the attachment in GoReact, it needs to be one of the following formats: PDF, JPG, GIF (can be animated), PNG, SVG, or BMP.

Note: Videos are capped to 360p resolution. Hence, it is recommended to record in Standard Definition (480p/360p) for keeping a low video file size. If a HD camera is used for recording, it will result in a crisper video, but it will still be compressed down to 360p.

Proctorio

	Windows	Mac	Linux	ChromeOS
Supported OS	Windows 10/11	MacOS 10.15 or above	Ubuntu 18.04 or above	Chrome 58 or above
Processor	Intel Pentium or better	Intel or M1 Chip or better	Intel Pentium or better	Intel Pentium or Arm
Free disk space	250 MB
Free RAM	2 GB
Upload speed	0.092 - 0.189 Mbps
Mic	Any Microphone, either internal or external for all systems
Webcam	320x240 VGA resolution (minimum) internal or external for all systems

Leganto (Reading Lists) & Primo (Library catalogue)

Supported OS	Windows 10, 11 Mac OSX Catalina 10.15 or more recent ChromeOS iOS Android
Web browser requirements	Chrome Firefox Safari MS Edge Safari for iOS (phone/tablet) Chrome for Android (phone/tablet)
Internet requirements	Download 10 Mbps Upload 5 Mbps

Turnitin

Supported OS	Windows 10, 11 Mac OSX Catalina 10.15 or more recent ChromeOS iOS Android
Web browser requirements	Chrome Firefox Safari MS Edge Safari for iOS (phone/tablet) Chrome for Android (phone/tablet)
Internet requirements	Download 10 Mbps Upload 5 Mbps